隱私政策
最後更新時間：2024 年 4 月
本隱私權政策描述了 Shuu Club（“網站”、“我們”或“我們的”）在您訪問、使用我們的服務或從 theshuuclub 購物時如何收集、使用和披露您的個人資訊.com（“網站” ）或以其他方式與我們溝通（統稱為「服務」）。 就本隱私權政策而言，「您」和「您的」是指身為服務使用者的您，無論您是客戶、網站訪客或其他根據本隱私權政策收集其資訊的個人。
請仔細閱讀本隱私權政策。 透過使用和存取任何服務，即表示您同意依照本隱私權政策所述收集、使用和揭露您的資訊。 如果您不同意本隱私權政策，請不要使用或存取任何服務。
本隱私權政策的變更
我們可能會不時更新本隱私權政策，包括反映我們做法的變更或其他營運、法律或監管原因。 我們將在網站上發布修訂後的隱私權政策，更新「最後更新」日期，並採取適用法律要求的任何其他措施。
我們如何收集和使用您的個人信息
為了提供服務，我們在過去 12 個月中從各種來源收集有關您的個人信息，如下所述。 我們收集和使用的資訊取決於您與我們互動的方式。
除了下文列出的具體用途外，我們還可能使用我們收集的有關您的資訊與您溝通、提供服務、遵守任何適用的法律義務、執行任何適用的服務條款以及保護或捍衛服務、我們的服務權利，以及我們的用戶或其他人的權利。
我們收集哪些個人資訊
我們獲取的有關您的個人資訊的類型取決於您與我們的網站互動和使用我們的服務的方式。 當我們使用「個人資訊」一詞時，我們指的是識別您的身分、與您相關、描述您或可能與您相關聯的資訊。 以下部分描述了我們收集的個人資訊的類別和具體類型。
我們直接從您那裡收集的信息
您透過我們的服務直接向我們提交的資訊可能包括：
基本聯絡方式，包括您的姓名、地址、電話號碼、電子郵件。
訂單資訊包括您的姓名、帳單地址、送貨地址、付款確認、電子郵件地址、電話號碼。
帳戶資訊包括您的使用者名稱、密碼、安全性問題。
購物訊息，包括您查看、放入購物車或添加到心願清單的商品。
客戶支援資訊包括您選擇在與我們的通訊中包含的訊息，例如透過服務發送訊息時。
服務的某些功能可能要求您直接向我們提供有關您自己的某些資訊。 您可以選擇不提供此信息，但這樣做可能會阻止您使用或訪問這些功能。
我們透過 Cookie 收集的資訊
我們也會自動收集您與服務互動的某些資訊（「使用資料」）。 為此，我們可能會使用 cookie、像素和類似技術（「Cookie」）。 使用資料可能包括有關您如何存取和使用我們的網站和您的帳戶的信息，包括裝置資訊、瀏覽器資訊、有關您的網路連線的資訊、您的 IP 位址以及有關您與服務互動的其他資訊。
我們從第三方獲得的信息
最後，我們可能會從第三方獲取有關您的信息，包括可能代表我們收集信息的供應商和服務提供商，例如：
支援我們網站和服務的公司，例如 Shopify。
我們的付款處理商收集付款資訊（例如銀行帳戶、信用卡或金融卡資訊、帳單地址）來處理您的付款，以履行您的訂單並向您提供您所要求的產品或服務，以履行我們的合約與你。
當您造訪我們的網站、開啟或點擊我們發送給您的電子郵件、或與我們的服務或廣告互動時，我們或與我們合作的第三方可能會使用線上追蹤技術（例如像素、網路信標、軟體開發人員）自動收集某些資訊套件、第三方函式庫和 cookie。
我們從第三方獲得的任何資訊將根據本隱私權政策進行處理。 我們對第三方提供給我們的資訊的準確性不承擔任何責任，也不對任何第三方的政策或做法負責。
我們如何使用您的個人資訊
提供產品和服務。 我們使用您的個人資訊向您提供服務，以履行我們與您之間的合同，包括處理您的付款、履行您的訂單、向您發送與您的帳戶、購買、退貨、換貨或其他交易相關的通知，創建、維護和以其他方式管理您的帳戶，安排運輸，促進任何退貨和換貨，並使您能夠發表評論。
行銷和廣告。 我們將您的個人資訊用於行銷和促銷目的，例如透過電子郵件、簡訊或郵政郵件發送行銷、廣告和促銷訊息，以及向您展示產品或服務的廣告。 這可能包括使用您的個人資訊來更好地客製化我們的網站和其他網站上的服務和廣告。
安全和詐欺預防。 我們使用您的個人資訊來偵測、調查可能的詐欺、非法或惡意活動或採取行動。 如果您選擇使用本服務並註冊帳戶，您有責任確保您的帳戶憑證的安全。 我們強烈建議您不要與其他人分享您的使用者名稱、密碼或其他存取詳細資訊。 如果您認為您的帳戶已被盜用，請立即與我們聯絡。
與您交流。 我們使用您的個人資訊為您提供客戶支援並改善我們的服務。 這符合我們的合法利益，以便對您做出回應、為您提供有效的服務並維持我們與您的業務關係。
Cookie
與許多網站一樣，我們在網站上使用 Cookie。 有關我們使用的與 Shopify 商店供電相關的 Cookie 的具體信息，請參閱 https://www.shopify.com/legal/cookies。 我們使用 Cookie 來支援和改進我們的網站和服務（包括記住您的操作和偏好）、執行分析並更好地了解使用者與服務的互動（符合我們管理、改進和優化服務的合法利益）。 我們也可能允許第三方和服務提供者在我們的網站上使用 Cookie，以便更好地客製化我們的網站和其他網站上的服務、產品和廣告。
大多數瀏覽器預設會自動接受 Cookie，但您可以選擇透過瀏覽器控制項將瀏覽器設定為刪除或拒絕 Cookie。 請記住，刪除或封鎖 Cookie 可能會對您的使用者體驗產生負面影響，並可能導致某些服務（包括某些功能和一般功能）無法正常運作或不再可用。 此外，封鎖 Cookie 可能無法完全阻止我們與第三方（例如我們的廣告合作夥伴）分享資訊。
我們如何揭露個人資訊
在某些情況下，我們可能會根據本隱私權政策為合法目的向第三方揭露您的個人資訊。 此類情況可能包括：
與代表我們提供服務的供應商或其他第三方（例如 IT 管理、支付處理、資料分析、客戶支援、雲端儲存、履行和運輸）。
與業務和行銷合作夥伴（包括 Shopify）合作，為您提供服務並向您做廣告。 我們的業務和行銷合作夥伴將根據他們自己的隱私權聲明使用您的資訊。
當您指示、要求我們或以其他方式同意我們向第三方揭露某些資訊時，例如在您同意的情況下向您運送產品或透過您使用社群媒體小工具或登入整合。
與我們的附屬公司或我們公司集團內的其他機構合作，以符合我們成功經營業務的合法利益。
與合併或破產等業務交易相關，遵守任何適用的法律義務（包括回應傳票、搜索令和類似請求），執行任何適用的服務條款，以及保護或捍衛服務，我們的權利以及我們的用戶或其他人的權利。
在過去12 個月中，出於上述「我們如何收集和使用您的個人資訊」和「我們如何揭露個人資訊」中規定的目的，我們揭露了有關使用者的以下類別的個人資訊和敏感個人資訊（用* 表示） 」：
| 類別 | 收件者類別 |
|---|---|
|
|
我們不會使用或揭露敏感的個人資訊來推斷您的特徵。
使用者生成內容
該服務可能使您能夠發布產品評論和其他用戶生成的內容。 如果您選擇將使用者產生的內容提交至服務的任何公共區域，則該內容將是公開的並且任何人都可以存取。
我們不控制誰有權訪問您選擇向他人提供的信息，並且無法確保有權訪問此類信息的各方尊重您的隱私或保證其安全。 我們不對您公開提供的任何資訊的隱私或安全負責，也不對您揭露或從第三方收到的任何資訊的準確性、使用或濫用負責。
第三方網站和連結
我們的網站可能提供第三方經營的網站或其他線上平台的連結。 如果您點擊不屬於我們或不受我們控制的網站的鏈接，您應該查看他們的隱私和安全政策以及其他條款和條件。 我們不保證也不對此類網站的隱私或安全負責，包括這些網站上資訊的準確性、完整性或可靠性。 您在公共或半公共場所提供的信息，包括您在第三方社交網絡平台上分享的信息也可能被服務的其他用戶和/或這些第三方平台的用戶查看，但我們對其使用沒有限製或由第三方。 我們包含此類連結本身並不意味著對此類平台上的內容或其所有者或運營商的任何認可，服務中披露的情況除外。
兒童數據
這些服務不適合兒童使用，我們不會故意收集有關兒童的任何個人資訊。 如果您是向我們提供個人資訊的兒童的父母或監護人，您可以使用下面列出的聯絡資訊與我們聯繫，要求將其刪除。
截至本隱私權政策生效之日，我們並不實際了解我們「分享」或「出售」（這些術語在適用法律中定義）16 歲以下個人的個人資訊。
您的資訊的安全和保留
請注意，沒有任何安全措施是完美或堅不可摧的，我們不能保證「完美的安全」。 此外，您發送給我們的任何資訊在傳輸過程中可能不安全。 我們建議您不要使用不安全的管道向我們傳達敏感或機密資訊。
我們保留您的個人資訊的時間取決於不同的因素，例如我們是否需要這些資訊來維護您的帳戶、提供服務、遵守法律義務、解決爭議或執行其他適用的合約和政策。
您的權利和選擇
根據您居住的地方，您可能擁有下面列出的與您的個人資訊相關的部分或全部權利。 然而，這些權利不是絕對的，可能僅適用於某些情況，並且在某些情況下，我們可能會在法律允許的情況下拒絕您的請求。
訪問/了解的權利。 您可能有權要求存取我們持有的有關您的個人信息，包括有關我們使用和共享您的信息的方式的詳細信息。
刪除權。 您可能有權要求我們刪除我們維護的有關您的個人資訊。
糾正權。 您可能有權要求我們更正我們維護的有關您的不準確的個人資訊。
可移植性的權利。 在某些情況下和某些例外情況下，您可能有權收到我們持有的有關您的個人資訊的副本，並要求我們將其轉讓給第三方。
限制處理：您可能有權要求我們停止或限制我們對個人資訊的處理。
撤回同意：如果我們依賴同意來處理您的個人資訊，您可能有權撤回該同意。
上訴：如果我們拒絕處理您的請求，您可能有權對我們的決定提出上訴。 您可以透過直接回覆我們的否認來做到這一點。
管理通訊偏好：我們可能會向您發送促銷電子郵件，您可以隨時使用我們向您發送的電子郵件中顯示的取消訂閱選項選擇不再接收這些電子郵件。 如果您選擇退出，我們仍可能向您發送非促銷電子郵件，例如有關您的帳戶或您所下訂單的電子郵件。
您可以根據我們網站上的指示或使用下面提供的聯絡方式與我們聯絡來行使任何這些權利。
我們不會因您行使任何這些權利而歧視您。 在對請求做出實質回應之前，我們可能需要收集您的資訊以驗證您的身份，例如您的電子郵件地址或帳戶資訊。 根據適用法律，您可以指定授權代理人代表您提出要求，以行使您的權利。 在接受代理人的此類請求之前，我們將要求代理人提供您已授權他們代表您行事的證明，並且我們可能需要您直接向我們驗證您的身分。 我們將根據適用法律的要求及時回覆您的請求。
投訴
如果您對我們處理您的個人資訊的方式有投訴，請使用下面提供的聯絡資訊與我們聯絡。 如果您對我們對您的投訴的答覆不滿意，根據您居住的地方，您可能有權透過使用下面列出的聯絡資訊與我們聯繫來對我們的決定提出上訴，或向當地的資料保護機構提出投訴。
國際用戶
請注意，我們可能會在您居住的國家/地區（包括美國）之外傳輸、儲存和處理您的個人資訊。 您的個人資訊也由這些國家的員工、第三方服務提供者和合作夥伴處理。
如果我們將您的個人資訊轉移到歐洲境外，我們將依賴公認的轉移機制，例如歐盟委員會的標準合約條款，或英國相關主管機關頒發的任何同等合約（視情況而定），除非資料轉移到某個國家已確定提供足夠水準的保護。
聯絡我們
如果您對我們的隱私權做法或本隱私權政策有任何疑問，或您想行使任何可用權利，請發送電子郵件至 theshuuclub@gmail.com。
Last updated: April 2024
This Privacy Policy describes how The Shuu Club (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theshuuclub.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.
- Account information including your username, password, security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and services providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
- With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information in accordance with their own privacy notices.
- When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
- With our affiliates or otherwise within our corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes set out above in "How we Collect and Use your Personal Information" and "How we Disclose Personal Information":
| Category | Categories of Recipients |
|---|---|
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.
- Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
- Right to Delete. You may have a right to request that we delete personal information we maintain about you.
- Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.
You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to the request. In accordance with applicable laws, You may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at theshuuclub@gmail.com.