退款政策
退款/換貨政策
最後更新時間：2024 年 4 月
在 The Shuu Club，我們努力確保客戶對他們的購買感到滿意。 如果您對購買的產品不完全滿意，我們隨時為您提供協助。
退款
我們接受原始購買日期後 7 天內的退貨。 要獲得退款資格，您的商品必須未使用且狀況與您收到商品時相同。 它也必須位於原始包裝中。
一旦我們收到您的物品，我們將對其進行檢查並通知您我們已收到您退回的物品。 檢查商品後，我們將立即通知您退款狀態。
如果您的退貨獲得批准，我們將向您的信用卡（或原始付款方式）退款。 您將在一定天內收到退款，具體取決於發卡機構的政策。
退換
我們僅在商品有缺陷或損壞的情況下更換商品。 如果您認為產品有缺陷，您應立即透過 theshuuclub@gmail.com 與我們聯繫，並提供產品和缺陷的詳細資訊。 我們將提供進一步的安排說明。
收到退回的產品後，我們將對其進行全面檢查，並在合理的時間內透過電子郵件通知您是否有權因缺陷而獲得更換。 如果您符合資格，我們將向您發送替換產品。
運送
您將負責支付自己退回物品的運費。 運費不可退還。 如果您收到退款，退貨運費將從您的退款中扣除。
聯絡我們
如果您對我們的退款/換貨政策有任何疑問，請與我們聯絡：
透過電子郵件：theshuuclub@gmail.com
Refund/Exchange Policy
Last Updated: April 2024
At The Shuu Club, we strive to ensure that our customers are satisfied with their purchases. If you are not entirely satisfied with your purchase, we're here to help.
Refunds
We accept returns within 7 days of the original purchase date. To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Exchanges
We only exchange goods if they are defective or damaged. In circumstances where you consider that a product is defective, you should promptly contact us at theshuuclub@gmail.com with details of the product and the defect. We will provide further instructions for the arrangement.
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a replacement as a result of the defect. If you are eligible, we will send you a replacement product.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Refund/Exchange Policy, please contact us:
- By email: theshuuclub@gmail.com